Any enterprise that has a product to sell to the marketplace will have to manage the department of point of sale logistics. This will see the process picked apart and analysed, from the moment the item is placed on the shelf to the transaction and the following steps that sees the customer pay and accept the item.
Whilst it might sound like a relatively straightforward journey from beginning to end, the machinations and systems that have to be implemented from top to bottom are incredibly detailed.
The very success of any operation will live or die and be determined by the efficiency and accuracy of this department.
Such is the pressure and strain placed on various staff members, there can be a need to outsource certain point of sale logistics to external parties.
Here we will outline what departments are catered to when those agreements are reached between two brands, both seeing value in forming a commercial relationship.
The need to issue quality control in 2018 will ultimately come down to a point of sale logistics framework that is supported by a proficient IT network. Given the need to issue tracking numbers, gauge analytics of product quantity and examine potential market opportunities, these are all assets that are fundamental to an enterprise striving for success in the 21st Century.
Managing The Warehouse
From the maintenance, placement and ordering of goods within a warehouse, a third party point of sale logistics operation can help to manage this process with a greater sense of purpose. Their in-depth knowledge and expertise in this field allows them to identify high traffic areas and to cut down on missed inventory or stock that needs to be shipped urgently.
Shipping and Courier Management
Whilst the warehouse management is partially concerned with the incoming of stock, an outsourced point of sale logistics company also has their finger on the pulse with outgoing items. Structuring a systemised process that sees couriers and shipping vehicles arrive in the right hubs on a particular schedule to move when and where is necessary – that is paramount to a successful business.
Added Value Services
When you consider what value additions could be made courtesy of a third party for the field of point of sale logistics, a number of facets come to mind. First and foremost, there is a need to oversee the assembly of certain items that are purchased, such as furniture or electronics.
The end user won’t necessarily have the skills or capacity to properly install the item themselves and this is where the organisation steps in to provide that added value. Being on-site is paramount for certain retailers who require much more than just an off the shelf transaction, seeing a degree of construction or assembly being vital to the entire point of sale process for the brand.
There will be times when the point of sale logistics has to manage stock that has to be returned. Either due to a sales fault or a faulty item condition, the treatment and return of these goods can define how well the brand can respond to an oversight.
The genuine benefit of any outsourcing procedure is to cut down on costs, lower overheads and minimise the obstacles that emerge for a company who are stretched for resources. A point of sale logistics company that can step into the breach and offer their expertise in these fields can really allow a brand to flourish by focusing on their daily operations and doing what they do best.
There will be push back by certain executives and directors who do not see the value in outsourcing their point of sale logistics, but there are enough case studies domestically and overseas to suggest otherwise.